Privacy Policy 

At Indian Ocean Commodity Trading FZC, we prioritize the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or avail of our services.

1. Information We Collect:

We may collect the following types of information when you visit our website or engage with our services:

• Personal Information: Name, contact details (such as email address, phone number, and physical address), and other information provided voluntarily through contact forms, registration, or order placement.

• Transaction Data: Information related to transactions, orders, purchase history, payment details, and billing information.

• Website Usage Data: We may collect data on how you interact with our website, including IP address, browser type, device information, and browsing patterns.

2. How We Use Your Information:

The information collected may be used for the following purposes:

• Providing Services: To process orders, manage transactions, and deliver products or services.

• Customer Support: To respond to inquiries, provide assistance, and address any concerns you may have.

• Marketing and Communication: To send promotional materials, updates, and offers related to our products and services, provided you’ve opted to receive such communications.

• Website Improvement: Analyzing website usage data to enhance our website’s functionality, user interface, and user experience.

3. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored in secure databases, and access is limited to authorized personnel only.

4. Third-Party Disclosure:

We do not sell, trade, or share your personal information with third parties, except when required for providing our services, processing transactions, or as required by law.

5. Cookies and Tracking Technologies:

Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and gather information for statistical purposes. You can choose to disable cookies in your browser settings, but this may affect certain features and functionality of our website.

6. External Links:

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites.

7. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Consent:

By using our website and services, you consent to the collection, use, and storage of your personal information as outlined in this Privacy Policy.

9. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.

10. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact us at dhar@ioctrading.com

Last Updated: 02/08/2023

Thank you for choosing Steel Traders. Your privacy is important to us, and we are committed to ensuring the security of your personal data.